Tampa Bay
Kerry McDonald, APRN
3.93
3.93
Overview
Access to medical records is available to patients over the age of 18 or a legal guardian, and is protected by federal HIPAA regulations. AdventHealth patients can create an online account for a safe and simple way to access information from their electronic health record (EHR).
Features
Wheelchair accessible entrance
Photos & videos
Submit a review
Overall
Quality
Submit a review
This medical service location has mixed reviews, and the overall experience seems to vary depending on the individual's interaction. The staff, including Kerry McDonald, are described as being good, professional, and caring. However, there are instances where appointments are rescheduled or canceled with little notice, which can be frustrating for patients.One reviewer had a negative experience with the automated voice system, virtual appointment, and difficulty in getting necessary documents. They felt like they were a bother to the doctor during the appointment. On the other hand, some patients had a positive experience, praising the doctor's listening skills, referrals, and sense of organization. They felt valued and in good hands after their visit.The biggest issue seems to be the lack of communication and coordination, which can lead to frustration and disappointment for patients. There are also issues with the phone system, as one reviewer mentioned that no one answers the phone. This makes it difficult for patients to get help when they need it.The location is wheelchair accessible, which is a plus. However, it seems like more attention needs to be paid to improving communication and coordination within the office.
Own this business?
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS