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Kensington Gardens Rehab & Nursing Center
11.61
11.61
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
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Kensington Gardens Rehab & Nursing Center has a mixed reputation among visitors. Some praise the facility's staff, who are described as friendly, helpful, and caring. However, many reviewers express significant concerns about the facility's cleanliness, maintenance, and overall living conditions.Several reviewers have mentioned seeing roaches, cockroaches, and other pests in the facility, which is unacceptable for a healthcare setting. Additionally, some visitors have reported issues with the cleanliness of resident rooms, including dirty floors, toilets, and bathrooms.The facility's maintenance and upkeep also appear to be a significant concern. Reviewers have mentioned issues with broken equipment, leaky faucets, and unresponsive management.While some reviewers have praised the facility's food, many have expressed dissatisfaction with the quality and presentation of meals.In terms of innovativeness, Kensington Gardens Rehab & Nursing Center seems to be working on improving the facility, as some reviewers have mentioned seeing upgrades and renovations. However, the pace of these changes appears to be slow, and some reviewers have expressed frustration with the lack of progress.Overall, Kensington Gardens Rehab & Nursing Center faces significant challenges in terms of cleanliness, maintenance, and innovation. While some staff members are described as friendly and caring, the facility's overall reputation is marred by numerous complaints and concerns.One major issue that stands out is the facility's lack of attention to cleanliness and maintenance. Reviewers have consistently reported seeing pests, dirty floors, and other signs of neglect, which is unacceptable for a healthcare setting. This issue needs to be addressed urgently to ensure the health and safety of residents and visitors.Furthermore, the facility's management appears to be unresponsive to concerns and complaints, which has led to frustration and anger among reviewers. This lack of accountability and transparency is a major concern and needs to be addressed.In summary, while Kensington Gardens Rehab & Nursing Center has some positive aspects, such as friendly staff, the facility's numerous problems and concerns outweigh its strengths.
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