Tampa Bay
Kens Lawn Maintenance
41.42
41.42
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This business location has had a mix of good and bad experiences from customers. One major issue is the lack of professionalism among some of the staff, with some employees being unresponsive and unkind to customers. On the other hand, the business has been praised for its responsiveness, punctuality, and quality of work. The owner, Ken, has been particularly commended for his kindness and willingness to go above and beyond for customers. However, the business seems to struggle with consistency, with some customers experiencing issues with communication and small problems during their service. Despite this, the business has been able to earn a loyal following and is recommended by many for its affordable rates and excellent work. It is worth noting that the business has had some negative incidents in the past, including a customer being hit by debris from a lawn blower and a driver being intentionally swerved at by an employee. These incidents highlight the need for the business to take a closer look at its training and management practices to ensure that its employees are providing the best possible service to its customers.
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