Tampa Bay
Kenny's Auto Repair
34.91
34.91
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Appointments recommended
Oil change
Mechanic
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Overall
Pricing
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This shop has a solid reputation, with many satisfied customers praising its honesty, fair pricing, and quality work. The staff is friendly and knowledgeable, and they seem to take the time to explain the issues with your vehicle. However, some customers have reported issues with the shop's efficiency, with some repairs taking longer than expected. One major concern is the lack of transparency regarding repairs and costs. Some customers have reported being charged for unnecessary work or being given incorrect estimates. Additionally, there have been some reports of poor workmanship, including instances where the shop has installed parts incorrectly or failed to complete repairs. Despite these issues, the shop's overall rating remains high, suggesting that the benefits of using this shop outweigh the drawbacks. One major issue that stands out is the case of a customer who was charged thousands of dollars for repairs that were not completed, and was subsequently lied to and disrespected by the owner. This incident raises serious concerns about the shop's business practices and its commitment to customer satisfaction.
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