This location is part of the Pinellas County government and provides services to the community. Unfortunately, the customer experience is often marred by poorly designed websites and unhelpful staff. The phone number is rarely answered, and those who do call are often met with a busy signal or being hung up on. There are also reports of the police department being corrupt and harassing citizens.However, there are some exceptions to the negative experiences. A few customers have reported having positive interactions with the staff, particularly with Ken Burke, who has been known to personally address concerns and offer solutions. Despite some efforts to innovate, the overall experience is still mediocre. There are few amenities available, such as wheelchair-accessible restrooms and parking, which is a positive aspect. However, the real issue lies with the quality of service and staff.