Tampa Bay
Kelly's Sarasota Convertible Tops & More
51.92
51.92
Overview
Contact us for more information about what we can do for your car.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Appointments recommended
Mechanic
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Overall
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Innovativeness
Quality
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This business location seems to have a solid reputation among customers, but with some areas for improvement. The overall experience is good, but the quality of service can be inconsistent. Some customers have reported receiving excellent service, while others have experienced problems, such as a half-done job and difficulties in getting in touch with the owner. The pricing is generally fair, with some customers even noting that it's significantly lower than what the dealer would charge. However, the innovativeness of the business could be improved upon, as it seems to be offering standard services without much creativity or uniqueness.One significant issue that has been reported by multiple customers is the owner's lack of communication and follow-through on promised repairs. In one case, a customer had to wait two years for the owner to fix a problem with their car's top, and the owner was nowhere to be found when the customer tried to contact them. This lack of professionalism and customer service is a major concern and could be a deal-breaker for potential customers.
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