Based on the overall feedback, the business appears to have a good reputation, with a high overall score. The quality of service is average, with some reviewers mentioning excellent care and attention to detail, while others experienced subpar service. Pricing is considered reasonable, but there are no notable reviews highlighting the business's innovativeness. One issue that has been mentioned by multiple reviewers is the handling of dogs' ears, with some reporting that the groomers were careless or didn't do a thorough job.Reviewers have consistently praised the business for its friendly and professional staff, quick service, and affordability. Many have mentioned that their pets leave looking and smelling great, and that the business is convenient to use. However, there have been some complaints about the business's responsiveness to customer concerns, with some reviewers feeling that their issues were ignored or dismissed.The business appears to have a strong reputation among cat owners, with many reviewers praising the groomers for being gentle and careful with their pets. However, there have been some complaints about the business's handling of dogs, particularly regarding their ears. Overall, the business seems to be a good option for pet owners who are looking for a quick and affordable grooming service, but may not be the best choice for pet owners who are particularly sensitive to issues with their pets' care.