This location has some ups and downs. The strongest aspect of the business is its pricing, which seems to be very reasonable. The quality of the services is also generally good, with most clients praising the work of Kelly and her team. The overall experience is also good, with many clients expressing satisfaction with their visits.However, there are a few issues that need to be addressed. One of the main concerns is the lack of transparency in the pricing and services offered. There have been instances where clients were charged extra for services they didn't request or were not clearly informed about. Additionally, some clients have reported that Kelly was not upfront about the process and time required for certain services.Another issue that needs attention is the uneven quality of services. While some clients have had excellent experiences with Kelly, others have reported receiving subpar work. This inconsistency can be frustrating for clients who are looking for a reliable and high-quality service.In terms of innovativeness, there is no information available to evaluate this aspect of the business.The location also has some drawbacks. The hours of operation are not consistent, with some days being closed entirely. The location itself is also difficult to find, with some clients reporting that there are no signs or clear directions to the business.Overall, this location has the potential to be a good choice for clients who are looking for affordable and quality beauty services. However, it needs to work on improving its transparency, consistency, and customer service to meet the high expectations of its clients.One notable issue that was highlighted in the client feedback is that Kelly sometimes charges extra for a "full" set of eyelash extensions when a client's natural lashes are not strong enough to support the weight of the extensions. This can be seen as unfair and deceptive business practice.