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Kelly's Alterations
22.54
22.54
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This business location is a gem, providing excellent services in various areas. With a perfect overall score, it's clear that customers are thoroughly satisfied with their experience. The quality of the work is exceptional, with many customers praising the tailor's attention to detail and skill. Prices are also reasonable, making it an affordable option for those in need of alterations. While innovativeness is also noteworthy, the lack of creativity in altering designs or offering new services is a minor drawback. The welcoming atmosphere and professional staff make this business a go-to destination for anyone looking for high-quality alterations.
The accessibility features, such as wheelchair-accessible parking and entrance, demonstrate a commitment to inclusivity. Working hours are also accommodating, with extended hours on weekends to cater to those with busy schedules.
A highlight of this business is the exceptional customer service provided by Kelly and her team. Many customers have praised their kindness, professionalism, and willingness to go above and beyond to ensure satisfaction. The turnaround time for alterations is also impressive, with many customers receiving their items quickly despite the complexity of the work involved.
Some customers have noted that the business is not open on Thursdays, which may be a minor inconvenience for those who need alterations on this day. However, the business's other features and services make up for this limitation.
Overall, Kelly's Alterations is a top-notch business that provides exceptional services, great prices, and excellent customer service.
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