The Kelley Automotive Group Auburndale is a family of dealerships serving Lakeland, Bartow, Tampa, and Orlando, FL areas. It offers a wide range of services including buying and servicing used vehicles. Their dealership is located at Building 810, Magnolia Ave Avenue, Auburndale City, and has a wheelchair-accessible parking lot and entrance.The Kelley Automotive Group Auburndale has received a high rating of 4.5 stars based on third-party ratings. Many customers have praised the dealership for its excellent customer service, helpful and knowledgeable staff, and competitive prices.Several customers have mentioned that they were helped by salespeople such as Brandon, Chad, and Peter, who were friendly, professional, and worked hard to find them the right vehicle. Some customers have also praised the dealership's financing options, which helped them get approved for a car despite having bad credit.One customer mentioned that they had a great experience at the dealership and was able to find a reliable car for a good price. They praised the staff for being welcoming and friendly, and for making the car-buying process easy and stress-free.Another customer mentioned that they were impressed by the dealership's selection of vehicles and the staff's knowledge of the cars. They also praised the dealership's willingness to work with them to find a car that fit their budget and needs.However, not all customers have had a positive experience at the dealership. One customer mentioned that they had a bad experience with a salesperson who was pushy and trying to sell them a car that they didn't want. They also mentioned that the dealership had a high-pressure sales environment, which made them feel uncomfortable.Another customer mentioned that they had issues with the vehicle they purchased, which had mechanical problems and was not as advertised. They also mentioned that the dealership's customer service was poor, and that they were not satisfied with the way their issue was handled.Overall, the Kelley Automotive Group Auburndale has a good reputation in the community and offers a wide range of services to customers. However, as with any business, it's possible to have a bad experience, and customers should be aware of the potential risks involved in buying a used car.One issue to be aware of is the potential for mechanical problems with the vehicles sold by the dealership. While many customers have praised the dealership's selection of vehicles, others have reported issues with the cars they purchased. It's essential to carefully inspect the vehicle before purchasing and to ask questions about its history and condition.Additionally, some customers have mentioned that the dealership's financing options can be limited, and that they may not be able to get approved for a car despite having a good credit score. It's essential to do your research and to compare rates and terms with other lenders before making a decision.Overall, the Kelley Automotive Group Auburndale is a reputable dealership that offers a wide range of services to customers. While there may be some issues to be aware of, many customers have praised the dealership for its excellent customer service, helpful staff, and competitive prices.