This business has a great overall reputation. The quality of services provided by Keith's Pool Service is consistently high, with customers praising their professionalism and attention to detail. The pricing of the services seems reasonable, considering the quality of work provided. The business also shows a commitment to innovativeness, with customers mentioning that they take the time to explain what they are doing and why, and that they use the latest techniques and equipment. However, there is one issue that stands out - during peak season, the business seems to be overwhelmed with customers, and there have been instances where they have had to cancel scheduled visits.