Tampa Bay
Keith Hargrove - State Farm Insurance Agent
Insurance Agency
37.24
37.24
Overview
FL Auto, life, home insurance and more from State Farm Insurance Agent Keith Hargrove in Lakeland. Call (863) 853-1221 today for a free quote!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
Photos & videos
Photos & videos
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Pricing
Innovativeness
Overall
Quality
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The location has a solid reputation, with many customers expressing satisfaction with the services provided. However, there are some mixed reviews and a few notable issues. The office has a wheelchair-accessible parking lot and entrance, which is a plus for customers with mobility needs. The staff is generally friendly and helpful, with some agents being praised for their exceptional customer service and knowledge.Conswayla, in particular, has been mentioned multiple times as a standout agent who is knowledgeable, friendly, and professional. She has helped several customers find the best deals on their insurance policies and has been praised for her ability to explain complex information in a clear and concise manner.On the other hand, there have been some complaints about the office's handling of customer issues, with some customers feeling that their concerns were not taken seriously or that they were not provided with clear explanations. One customer had a particularly negative experience, citing rude and unprofessional behavior from an employee.Pricing seems to be a major selling point for the office, with many customers praising the competitive rates and excellent value for money. Some customers have saved hundreds of dollars on their insurance policies after switching to this office, which is a testament to the team's ability to find the best deals for their customers.The office's innovativeness is also worth noting, with some customers praising the team's ability to adapt to their needs and provide creative solutions to complex problems. However, there have been some complaints about the office's use of technology, with some customers finding the online system to be confusing or difficult to navigate.Overall, this location seems to be a solid choice for customers looking for reliable and affordable insurance services. While there are some areas for improvement, the team's dedication to customer service and its ability to find the best deals for its customers make it a worthwhile option. However, customers should be aware of the potential issues with handling customer complaints and the office's use of technology.
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Hours
Closed
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