Tampa Bay
KB Home Summerlin Groves
60.25
60.25
Photos & videos
Submit a review
Overall
Pricing
Quality
Submit a review
This location is a mix of a well-known builder and a new community, offering new homes with modern features. Some customers have praised the friendly staff, beautiful homes, and excellent customer service. The community is described as clean and quiet, with easy access to amenities.
However, not all customers have had a positive experience. Some have reported delays in construction, poor communication, and issues with repairs. One customer had to harass the builder to get things fixed, and another customer had to navigate a complex process to get their concerns addressed.
The location has both 5-star and 1-star ratings, suggesting that there are inconsistencies in the quality of service and the building process. Some customers have felt misled by sales representatives, and others have been satisfied with the overall experience.
Overall, this location seems to offer a unique blend of good and bad experiences. It is essential to approach with caution and carefully evaluate the pros and cons before making a decision.
The only significant issue is related to communication and follow-up with customers, which seems to be a challenge for this builder. Some customers have reported difficulties in getting their concerns addressed, and others have felt ignored or dismissed.
Despite some issues, the location seems to have a strong reputation in some areas, such as customer service and community amenities. However, it is crucial to weigh the pros and cons carefully and consider multiple perspectives before making a decision.
Own this business?
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS