This medical service location has a consistent track record of providing good quality care. Dr. Kay and his staff are known for being thorough and attentive to patients' needs. Many patients have praised Dr. Kay's ability to take the time to listen to their concerns and address their health issues.However, some patients have reported issues with wait times, long waits to be seen, and a lack of follow-up from the office staff. Additionally, some patients have mentioned that the office policies and procedures can be frustrating, such as the need to fill out multiple forms before being seen by the doctor.One of the most significant concerns is the inconsistent wait times and long waits to be seen by Dr. Kay. Some patients have reported waiting for over an hour or even two hours to be seen, which can be frustrating and a waste of time.Despite these issues, Dr. Kay is known for being a kind and compassionate doctor who takes the time to listen to his patients and address their health concerns. The staff at the office is generally friendly and polite, and the office is wheelchair accessible.Unfortunately, the pricing at this location is not well-rated, and some patients have reported feeling rushed or disrespected during their appointments. Additionally, the lack of innovation in the office policies and procedures has led to some patients feeling frustrated and unheard.Overall, this location has a good reputation for providing quality care, but there are some significant areas for improvement, particularly in terms of wait times, office policies, and pricing.