This business location is highly recommended. It is very welcoming to customers, especially those from the LGBTQ+ community, as it is labeled as a trans-friendly space and also has a gender-neutral restroom. The location is also accessible for people with disabilities, with a wheelchair-accessible entrance, seating, and parking lot. The business owner is also proud to identify as a woman-owned, Latino-owned, and LGBTQ+ owned business. The customer service is exceptional, with many customers praising the professionalism and kindness of the owner, Kay. She takes her time to explain everything and makes sure that her clients are comfortable throughout the service. The quality of the work is also highly praised, with many customers complimenting on the natural look and feel of their brows and other beauty services. The prices seem to be very competitive, with many customers praising the value for the quality of service they received. One potential area for improvement is the variety of services offered. While the current services seem to be highly praised, it would be great to see more options available for customers.