The medical services provided by Dr. Kavilaveettil and her team at St. Mary's Neurology are generally well-regarded. Patients have praised the doctor's bedside manner, patience, and willingness to listen to their concerns. Dr. Kavilaveettil has been credited with helping patients diagnose and manage various neurological conditions, including multiple sclerosis, epilepsy, and migraines. She has also been praised for her ability to connect with patients and provide personalized care.However, some patients have expressed concerns about the office's efficiency and communication. Some have reported long wait times, difficulty getting prescription refills, and issues with the office staff's professionalism. Additionally, there have been some instances where patients felt dismissed or not taken seriously by Dr. Kavilaveettil, which can be a major concern for patients seeking medical care.The office's accessibility features are a plus, with wheelchair-accessible restrooms, parking, and entrance. The office also accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.One notable issue that has been reported by several patients is the difficulty in getting prescription refills or getting their paperwork completed in a timely manner. This has led to frustration and delay in receiving necessary medication or treatment.Overall, St. Mary's Neurology has a solid reputation for providing quality medical care, but it's essential for patients to be aware of the potential issues and communicate their concerns with the office staff.