This business location has established a strong reputation among customers, with a high overall rating. The quality of products and services seems to be consistently good, with many customers praising the knowledgeable and friendly staff. Pricing appears to be competitive, and the business has demonstrated innovativeness in its offerings, including a wide range of botanical teas, Delta 8 drinks, and vape products.The location is described as a welcoming and relaxed atmosphere, with many customers feeling comfortable and at ease. The business has made efforts to accommodate different needs, including offering wheelchair-accessible seating, restrooms, and parking. The staff is praised for their helpfulness and knowledge, with many customers appreciating their ability to answer questions and make recommendations.However, one issue that stands out is the occasional rudeness of some staff members, as mentioned in a few customer reviews. This is highlighted in reviews where customers mention that they have had negative experiences with certain employees, which has led them to question their willingness to return to the business. While this issue is not universal, it is a notable concern that the business may need to address to maintain its high standards.Overall, this business location appears to be a great choice for customers looking for a relaxed and welcoming atmosphere, high-quality products, and knowledgeable staff. However, it may benefit from addressing the occasional issues with staff behavior to ensure that all customers feel valued and appreciated.