The business has received numerous positive reviews, with many customers praising the friendly and knowledgeable staff, clean and well-maintained shop, and thorough inspections. The team's attention to detail and commitment to customer satisfaction are evident in the numerous five-star reviews. Customers appreciate the transparent communication, online booking system, and fair pricing. However, there was one negative review that highlighted a miscommunication and an overcharging issue, which was promptly addressed by the owner.One issue to note is that the shop may have overcharged a customer for services, leading to a negative experience. This incident suggests that the shop may benefit from improved communication and transparency to avoid similar issues in the future.Overall, the business has established a strong reputation for providing quality service and excellent customer experience. The team's commitment to honesty, transparency, and customer satisfaction is evident in the many positive reviews. With continued attention to detail and customer focus, this business is well-positioned for long-term success.