The business has a clean and well-organized store front on S Songbird Dr Drive in Lecanto City. The exterior looks well-maintained and inviting. The inside is cozy and comfortable, allowing customers to easily browse the available furniture and upholstery options. The staff seems friendly and knowledgeable, willing to answer questions and provide advice on choosing the right furniture or upholstery service. The upholstery services offered by Kathy's Custom Upholstery are high-quality, with a focus on attention to detail and a commitment to customer satisfaction. Kathy's Custom Upholstery offers a wide range of repair services, including marine upholstery repair, and is capable of transforming old furniture into like-new condition. The business has a wheelchair-accessible parking lot, making it easily accessible to all customers. The business also offers delivery services for customers who prefer not to come to the store. Kathy's Custom Upholstery is open from 9am to 5pm on Monday through Friday, and is closed on Saturday and Sunday. The business seems to have a strong online presence, with a website and a strong rating on third-party review platforms. The business has received praise from customers for its high-quality work, friendly staff, and commitment to customer satisfaction. The prices for the upholstery services seem to be reasonable and competitive with other similar businesses. There is no major issues with this business, but one small thing that could be improved is the limited business hours, specifically being closed on Saturday.