This office is located in Building 2130 on W Main St in Tampa City, providing services to the community through Kathy Castor, the U.S. Representative for the Fourteenth District of Florida. The office is wheelchair accessible, with features such as a wheelchair-accessible restroom, parking lot, and entrance. The working hours are Monday through Friday from 9:00 AM to 5:00 PM.The office's quality is reflected in the diverse range of services and assistance provided to constituents, including help with government agencies, passport issues, and healthcare concerns. However, some clients have reported difficulty in getting assistance, particularly with veteran-related issues.Pricing is not applicable to this office as it is a government service.The office's innovativeness is evident in its efforts to stay connected with the community, such as hosting town hall meetings and providing regular updates on important issues. However, some clients have reported feeling disconnected from the office's efforts.Some clients have reported positive experiences with the office, such as receiving help with passport issues and being kept informed about community events. However, others have expressed disappointment with the office's handling of certain issues, such as veteran-related concerns and robocalls.One issue that stands out is the inconsistent experience that clients have had with the office's responsiveness to their concerns. Some clients have reported feeling ignored or dismissed, while others have received prompt and helpful assistance.