The business location is a popular shopping destination, especially for those looking for cosmetics and beauty supplies. The Kathleen Beauty Supply store has a good reputation among customers, with many praising the helpful and knowledgeable staff. The store's wide selection of products, including hair care and beauty products, seems to meet the needs of many customers. The owners and staff are described as friendly, courteous, and genuinely caring about their customers and the neighborhood.However, some customers have had issues with the store's customer service, particularly with the older staff member being rude and unhelpful. Additionally, some customers have noted that the prices may be a bit high, and the store's disorganization can make it difficult to find what you need. It's also worth noting that the store's selection of products has been affected by some customers' experiences, such as buying a wig that was of poor quality.Overall, the business location seems to have its strengths and weaknesses, and it's worth visiting to see if it meets your needs. One issue that is highlighted is the inconsistent quality of the products sold, with some customers receiving poor-quality items.