This business location, Kathleen Animal Hospital, has been praised by many clients for its excellent care and services for animals. The staff, particularly Dr. Stansberry, is described as kind, gracious, and caring. The hospital's facilities are clean and well-maintained, and the staff is always friendly and helpful.However, one client's experience stands out as a warning sign. They claimed that the hospital's priorities seemed to be more focused on profit than animal welfare, and that their beloved pet suffered as a result. This incident was highlighted in a disturbing review, which detailed a lack of proper care and supervision that led to a severe decline in the pet's health.Despite this negative experience, the overall tone of the reviews is overwhelmingly positive. Many clients have expressed their gratitude for the hospital's exceptional care and compassion. Some have even mentioned the hospital's new pet store and the great experience they had with the groomer.One client's review highlighted the importance of making informed decisions when trusting a veterinarian. They mentioned that the hospital's facilities and staff may seem perfect on the surface, but it's essential to pay attention to the quality of care and the attention to detail provided.The hospital's staff is described as friendly and helpful, with some clients mentioning their favorite staff members by name. The hospital's services are also highly praised, with many clients expressing their gratitude for the care and compassion provided.Overall, while there may be some concerns about the hospital's priorities, the majority of clients have had excellent experiences and have praised the hospital's exceptional care and services.