The experience at Katherine Smith PA varies greatly depending on who you are and what you need. On one hand, some people praise the attorney's professionalism, kindness, and ability to help with complex legal issues. They appreciate the caring staff and the attorney's willingness to listen and implement their wishes into viable documents. Many clients have been extremely satisfied with the services provided, leaving glowing reviews and recommending the firm to others.On the other hand, a significant number of people have had a negative experience, describing the attorney as unprofessional, untrustworthy, and overpriced. Some claim that the attorney has shared confidential information with opposing counsel, has a conflict of interest, and has botched cases from the beginning. There are also complaints about poor communication, with some clients feeling that their phone calls and emails were not returned promptly.Overall, it seems that the quality of service is inconsistent, and the firm's reputation is affected by a few bad experiences. However, it is essential to note that the business is located in a wheelchair-accessible building, with a restroom and parking lot that are also accessible.One notable issue that stands out is the discrepancy in the prices charged by the attorney, with some clients feeling that they were overcharged for services. This has led to a significant decrease in the overall satisfaction rating.