The staff of the location is generally very friendly and welcoming, making patients feel comfortable and at ease. Dr. Awad is a caring and attentive doctor who takes the time to listen to his patients and explain their treatment options in a clear and thorough manner. He seems to genuinely care about his patients' health and well-being, and his staff shares this attitude. One of the notable strengths of this location is its thoroughness, with doctors and nurses taking the time to go over lab results and answer any questions patients may have. However, there have been some reports of issues with the front desk staff, with some patients feeling rushed or not being able to get through on the phone. Despite this, the location's commitment to its patients' health and well-being is clear, and the overall experience is generally very positive.