This business is a reliable option for pet owners who are looking for trustworthy and experienced pet sitters. The owner, Karen, has a great rapport with animals and provides top-notch care. She is very responsive and keeps owners updated on their pets' well-being through regular photos and messages.The business offers onsite services, which means owners can have peace of mind knowing that their pets are being taken care of in their own home. The long working hours, from 6 am to 8 pm every day, also suggest that the business is committed to providing flexible and convenient services to pet owners.While the business has received excellent feedback from satisfied customers, one issue that stands out is the lack of transparency about its rates and pricing structure. Some owners may find it difficult to get an accurate estimate of the costs involved in hiring Karen's services. However, the high quality of care and the business's reputation for reliability and trustworthiness make up for this limitation.