This law firm is a decent option for those seeking estate planning and legal services. The quality of the services may vary, with some clients praising the thoroughness and professionalism of the lawyers, while others experienced unprofessional behavior and lack of results. Some clients found the prices to be fair, while others were charged a lot of money without receiving the expected results. The firm appears to be innovative in its approach to estate planning, offering a range of services, including creating wills and trusts. However, the responsiveness and professionalism of the staff have been a major concern for some clients, who experienced long delays and unavailability of staff. Despite this, the firm has a good reputation in the community, with some clients praising the knowledge and personability of the lawyers. Overall, it's a middle-of-the-road option that could be worth considering, but potential clients should be aware of the potential issues with responsiveness and professionalism. It's worth noting that the firm seems to have a problem with reliability and following through on appointments, which can be frustrating for clients.