The overall experience at Karen Matta-Toomey, MD is exceptional. The quality of care provided by the doctor and her staff is top-notch, with many patients praising their thoroughness, kindness, and professionalism. The pricing seems to be competitive, with patients noting that they feel they get good value for the services provided. The office's innovativeness is also commendable, with features such as on-site parking, NFC mobile payments, and a wheelchair-accessible entrance. However, one issue that has been raised by a few patients is the lack of communication from the staff, with one patient reporting that they left multiple messages to schedule an appointment and never received a call back.