The business has a good overall score, indicating a decent experience for clients. However, the quality of service is a mixed bag, with some clients receiving excellent care and others being disappointed. There are some concerns about responsiveness and professionalism, as some clients report difficulty in getting in touch with the lawyer and feeling disrespected by her staff. The prices seem to be reasonable, but the lawyer's communication and follow-through on cases can be a problem. Overall, the business could improve by being more responsive and reliable.The business has a good overall score, indicating a decent experience for clients. However, the quality of service is a mixed bag, with some clients receiving excellent care and others being disappointed. The staff is friendly, but there have been some issues with communication. The lawyer can be difficult to reach, and some clients have reported feeling disrespected by her staff. This can make it difficult to get the help and support you need.The prices seem to be reasonable, but the lawyer's communication and follow-through on cases can be a problem. Some clients have reported feeling like they were being ignored or dismissed, and others have been unhappy with the outcome of their cases.Some clients have reported feeling like they were being taken advantage of, with promises not being kept and cases not being handled properly. This can be frustrating and stressful, especially if you're counting on the lawyer to help you through a difficult time.The business could improve by being more responsive and reliable. This would involve making sure that clients can get in touch with the lawyer and her staff easily, and following through on promises and cases in a timely and professional manner. With some improvements in this area, the business could become a more trustworthy and effective resource for clients. A major issue with this business is communication. It seems that some clients have a hard time getting in touch with the lawyer or her staff, and when they do, they may not get the help and support they need. This can lead to frustration and stress, especially if you're counting on the lawyer to help you through a difficult time.The lawyer's communication and follow-through on cases can be a problem. Some clients have reported feeling like they were being ignored or dismissed, and others have been unhappy with the outcome of their cases.