This store offers a wide variety of furniture for every room in the house, as well as mattresses, rugs, and home accessories. The staff is professional and helpful, with many reviewers praising their sales associates for being knowledgeable and not pushy. The store has a large selection of high-quality furniture, but some reviewers found the prices to be a bit higher than expected. Delivery charges were also an issue for one reviewer. The store's website and online store are not mentioned in the provided data, so it's difficult to evaluate the innovativeness of the store's online presence.
Many reviewers praised the store's customer service, with several mentioning that the staff went above and beyond to help them find the perfect furniture for their needs. The store's loyalty to its customers was also highlighted, with several reviewers mentioning that they had been shopping at the store for years and had always received excellent service.
The store's overall rating is 4.3 out of 5 stars, based on the 55 reviews provided. However, one reviewer gave a rating of 2 stars and another of 1 star, citing issues with customer service and delivery. Despite these issues, the majority of reviewers were extremely satisfied with their experience at the store.
One issue that was highlighted by several reviewers was the store's delivery charges. One reviewer was charged $80 for delivery on a single chair, which they found to be excessive. Another reviewer was disappointed when the store's delivery team failed to set up their furniture as promised.