Tampa Bay
Kairos Tax Solutions
74.08
74.08
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
Identifies as women-owned
Identifies as women-owned
Appointments recommended
Online appointments
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Pricing
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Innovativeness
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This place is very reliable when it comes to tax preparation and legal services. The staff, including Elvi and LV, are extremely helpful, professional, and knowledgeable about the tax laws. They have been able to provide excellent tips to reduce the tax burden for their clients.Appointments are highly recommended to avoid any confusion, and the online appointment system is a great feature. The women-owned business and LGBTQ+ friendly environment make it a welcoming place for everyone.However, there seems to be some inconsistency in providing prior year tax returns, as evident from a previous client's experience. They initially refused to acknowledge the client's previous year's return and then charged a convenience fee for a copy of the return. This incident highlights the need for better communication and understanding of their services.The accessibility features, such as wheelchair-accessible parking lot, restroom, and entrance, are great advantages for people with disabilities. The planning and amenities offered, like restrooms, are also appreciated.Overall, this location has a great reputation and provides excellent services, but they need to work on improving their communication and customer service to avoid any misunderstandings.
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