This business location is well-regarded by its customers, who praise its excellent service, knowledgeable staff, and fair pricing. The shop's father-son team, Ken and Kyle, have built a reputation for being trustworthy and reliable, with many customers returning to them for all their motorcycle needs. The shop's custom cycle work is highly regarded, with customers appreciating the attention to detail and the quality of the finished product. However, one customer had a negative experience with the shop, citing poor customer service and a lack of accountability. Despite this, the majority of customers highly recommend the shop, praising its professionalism, expertise, and commitment to customer satisfaction.