This junk removal service has a very good reputation. People generally appreciate the professional and efficient way they work. Jeremy and his team are described as nice, polite, and courteous, which is a big plus. They are also very prompt, often showing up on time and even arriving quickly after the initial phone call. The prices are considered reasonable, which is another plus. However, some people do mention that the quality of work can be inconsistent at times, and there might be some issues with communication. Nonetheless, this service is reliable and gets the job done. The owner Jeremy is very approachable and responds quickly to messages and calls. He is also very understanding and compassionate, which is evident in his response to a customer who had recently lost her husband. Overall, this junk removal service is a good choice for those in need of efficient and reliable services.