This State Farm agency in Poinciana, Florida has received numerous positive reviews from customers. Many praise the agents, particularly Elena, for their exceptional customer service, professionalism, and knowledge. They have been described as patient, helpful, and responsive to customers' needs. The agency has also been commended for their efforts to save customers money on their insurance policies.However, one negative review stands out, where a customer had a poor experience with the agency, citing issues with phone calls being unanswered and a lack of response to their concerns.The agency is wheelchair accessible, with a parking lot and entrance that are suitable for people with disabilities. They have a wide range of insurance services, including renter's insurance, legal services, notaries, and more.The agency is open on weekdays from 9 am to 5 pm and on Saturdays from 10 am to 1 pm. They are closed on Sundays.Overall, this State Farm agency appears to be a reputable and customer-focused business that provides a range of insurance services to the community. While there may be some issues with communication, the majority of customers have had positive experiences with the agency.