This location is quite welcoming to the visitors. Store hours are convenient, with a clear schedule posted online. The store itself is spacious, with a good selection of casual, surf-&-skate-inspired clothes, shoes, and accessories. Employees are mostly friendly and willing to help. Customers praised Lillian and Harris, who are extremely knowledgeable about the products and made great suggestions. The prices are always competitive. The store accepts various payment methods.However, some issues may arise due to lack of employees' attentiveness and poor customer service in the past. One reviewer was left standing for 5 minutes before being acknowledged, while another was treated rudely by an employee. The employees' attitude and behavior may vary depending on the individual. Customers reported some issues with employees' lack of knowledge about the products, or unprofessional behavior.