The AdventHealth Sports Medicine and Rehabilitation located in Winter Haven City offers a wide range of services, including physical therapy, occupational therapy, and injury rehabilitation, with a focus on addressing health from every angle. The multi-disciplinary team is led by Dr. Jose Prieto and Nurse Practitioner Ms. Gonzales, who have received positive feedback for their attentiveness, professionalism, and genuine care for patients.However, some issues have been reported, such as unresponsive communication, including not answering calls or messages, which has caused inconvenience for some patients. The practice has also been criticized for not informing patients about insurance changes in a timely manner, which is a significant concern, especially when it comes to controlled substances.The location is wheelchair accessible, with accessible restrooms, parking lots, and entrances. Appointments are recommended and required, and the team accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.It is worth noting that the team's lack of timely communication and transparency have had a negative impact on some patients' experiences, which is a significant concern.