Tampa Bay
Jose Cerda - State Farm Insurance Agent
75.03
75.03
Overview
Call (407) 344-8100 for home insurance and more. Get a free home insurance quote from State Farm Agent Jose Cerda in Kissimmee, FL
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This State Farm Agency in Kissimmee, FL has a generally positive reputation. Clients praise the staff's professionalism, kindness, and willingness to help. Many reviewers have had excellent experiences with agents like Suzette, David, and Jose, who have gone above and beyond to assist with insurance needs. The agency has been able to provide competitive quotes and policies that fit clients' budgets. However, there have been some negative reviews about long hold times, unprofessional staff, and issues with policy cancellations. One client even reported being treated poorly by a staff member, which is concerning. Overall, the agency seems to have its strengths, but there is room for improvement in terms of customer service. A few clients have mentioned issues with communication and policy processing. Despite this, many reviewers would recommend this agency to friends and family, highlighting the excellent service they received.
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