This medical facility has received generally positive reviews from clients. The doctors, particularly Dr. Shama Hussain, are highly praised for their professionalism, expertise, and ability to explain things clearly. The staff is also commended for being friendly and sympathetic. However, there are some concerns about the wait times, with some clients reporting long delays between appointments and having to wait over an hour to be seen.
One client had a particularly poor experience, stating that they were made to feel like a "number" rather than a valued patient, and were left feeling disrespected and unappreciated. This suggests that the facility may need to work on improving its customer service and making clients feel more valued and respected.
On the other hand, clients have praised the facility's staff and doctors for being very helpful and great to work with. They have also appreciated the facility's ability to accommodate families and schedule multiple appointments on the same day.
The facility's features, such as NFC mobile payments, debit card, and credit card payments, wheelchair accessible entrance, parking lot, and restroom, suggest that they are committed to making their services accessible to all clients.
Overall, while there are some concerns about wait times and customer service, the facility has a generally high rating and is well-regarded for its quality of care and professionalism.