This office seems to be well-organized, with a clean and accessible building. The staff is friendly, and there are various payment options available, including NFC mobile payments. The building has wheelchair-accessible restrooms, parking, and an entrance. However, one major issue that has been experienced by some clients is that the office does not accept all insurance plans, which can cause problems for patients who are already struggling with health issues. A client had a terrible experience when they were turned away because their insurance was no longer accepted, and the office refused to help them find a new doctor or expedite the transfer process. On the other hand, many clients have had very positive experiences with Dr. Johnson, who is knowledgeable, kind, and takes the time to listen to her patients. She and her staff are professional and responsive. The office seems to be efficient and has a good system in place. However, the lack of acceptance of all insurance plans is a significant drawback that could affect many patients' ability to receive necessary medical care. Note: As the review text does not contain any information about the "Pricing" and "Innovativeness" aspects, the corresponding scores are left empty.