Tampa Bay
Johnson Messal Bristow PLLC
34.56
34.56
Overview
Excel with the team at JMB.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location is a financial service and accounting firm that caters to clients' needs. Although they are located in a wheelchair-accessible building with a parking lot and entrance, their overall score is low. Their team is composed of professionals from Johnson Messal Bristow PLLC, and they operate during regular business hours. However, the clients' feedback suggests that the firm has some issues with customer satisfaction.The location has received one-star ratings from third-party sources, and clients have expressed disappointment with the premium price for inadequate services. They have also mentioned a fee for each email correspondence, which can be seen as unfair. The management's response to clients' concerns is not satisfactory, as they have been reported to dismiss clients when questioned about unjustified fees.One main concern is the pricing, which is considered too high. It seems that the firm is nickel and diming their clients, making them question the value of their services. This has led to a low overall score, despite the location's accessibility and professional team.The general atmosphere is one of distrust and dissatisfaction among clients. It is clear that this location needs to improve its customer service and pricing strategy to attract and retain clients.
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