This company offers a wide range of services, including septic tank cleaning, plumbing, and construction. They have a wheelchair-accessible parking lot and entrance, making it easy for customers with mobility issues to access their services. The company is available 24 hours a day, 7 days a week, which is convenient for customers who need emergency services.
The company's prices are considered to be reasonable by many of their customers, with some even describing them as "great" value. However, there are a few customers who have complained about being overcharged or having unexpected costs.
Some customers have praised the company's innovative approach to septic system maintenance, which involves regular inspections and cleaning to prevent problems. However, others have reported that the company's innovative solutions were not explained clearly, leaving them feeling confused and frustrated.
Overall, this company has a good reputation among its customers, with many praising their professionalism, responsiveness, and quality of work. However, there are a few areas where they could improve, such as providing clearer explanations of their services and prices.
One of the main issues that customers have reported is with the company's pricing. Some customers have felt that they were overcharged or that the prices were not clearly explained. For example, one customer reported that they were charged $250 just for the company to come to their house, in addition to the cost of the actual services. Another customer reported that they were charged for services that they did not receive.
Despite these issues, many customers have praised the company's professionalism and responsiveness. They have reported that the company's employees are friendly, knowledgeable, and willing to go the extra mile to ensure that customers are satisfied. For example, one customer reported that the company's technician was able to diagnose and fix a problem with their septic system quickly and efficiently.
The company's location is convenient, with a wheelchair-accessible parking lot and entrance. However, some customers have reported that the company's hours of operation are not clearly posted, making it difficult for them to schedule appointments.
Overall, this company has a good reputation among its customers, with many praising their professionalism, responsiveness, and quality of work. However, there are a few areas where they could improve, such as providing clearer explanations of their services and prices.