Tampa Bay
Johnny's Automotive
55.46
55.46
Overview
Learn about Johnny’s Automotive in Polk County, FL, a family-owned auto repair shop built on three generations of expertise and community trust. Visit us now!
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Onsite services
Gender-neutral restroom
Identifies as women-owned
Identifies as women-owned
Appointments recommended
On-site parking
Oil change
Mechanic
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Quality
Innovativeness
Pricing
Overall
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The overall experience at Johnny's Automotive is good, but there are some areas for improvement. The quality of the work is generally good, with some issues with communication and transparency. The pricing is competitive, but there have been some complaints about being overcharged for labor. The shop's willingness to adapt and try new things is commendable, but there are some concerns about the effectiveness of some of their procedures.The staff is friendly and welcoming, and they offer a range of services, including oil changes, brake repairs, and tire rotations. They also offer a 3-year, 36,000-mile warranty on most repairs, which is a significant advantage. However, some customers have reported issues with communication, with the staff not always keeping them informed about the status of their repairs.One major issue that has been reported is the shop's tendency to overcharge for labor. Some customers have been charged for hours of labor that they did not actually receive, which is unacceptable. Additionally, some customers have reported being charged for unnecessary repairs, which can be frustrating and expensive.Despite these issues, Johnny's Automotive has a good reputation in the community and is known for its friendly staff and competitive pricing. They offer a range of services, including oil changes, brake repairs, and tire rotations, and they have a convenient location on Dundee Road. However, customers should be aware of the potential issues with communication and transparency, and should be careful to ask questions and get clear estimates before committing to any repairs.Some of the positive reviews mention the shop's willingness to go the extra mile for customers, such as offering free snacks and drinks while they wait. Others praise the staff's friendliness and professionalism, and appreciate the shop's willingness to explain complex technical issues in a way that is easy to understand.However, there are also some negative reviews that mention issues with the shop's communication and transparency. Some customers have reported being left in the dark about the status of their repairs, or being charged for unnecessary work. Others have reported issues with the shop's labor rates, and have been overcharged for hours of work that they did not actually receive.Overall, Johnny's Automotive is a good option for customers who are looking for a friendly and welcoming shop with competitive pricing. However, customers should be aware of the potential issues with communication and transparency, and should be careful to ask questions and get clear estimates before committing to any repairs.
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Hours
Closed
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