Tampa Bay
Johnny's Automotive - Frostproof
Auto Repair Shop
65.56
65.56
Overview
Learn about Johnny’s Automotive in Polk County, FL, a family-owned auto repair shop built on three generations of expertise and community trust. Visit us now!
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Gender-neutral restroom
Identifies as women-owned
Identifies as women-owned
Appointments recommended
Oil change
Mechanic
Photos & videos
Photos & videos
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Quality
Overall
Pricing
Innovativeness
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This location is a great choice for auto repair and maintenance. With a 4.8 overall rating, it's clear that customers have a high level of trust and satisfaction with the service. The quality of work is also exceptional, with a rating of 4.6. The prices are very competitive, with a rating of 4.9, which is impressive considering the level of quality provided.The staff is knowledgeable and honest, as evident from the many reviews that praise their integrity. The owners, Marty and Mary, are particularly commended for their kindness, fairness, and willingness to go above and beyond to help customers.One notable issue is the lack of transparency in the repair process. While some customers have praised the owners for explaining everything in detail, others have mentioned that they were not adequately informed about the work being done. This highlights the need for better communication and transparency in the repair process.Despite this issue, the location has many redeeming qualities, including its wheelchair accessibility, free parking, and LGBTQ+ friendly environment. The staff is also accommodating, with some customers praising their ability to work with them to find solutions that fit their budget.Overall, this location is a great choice for anyone in need of auto repair or maintenance. While there is room for improvement in terms of transparency, the staff's honesty and integrity make up for it. With a bit of improvement in this area, this location has the potential to be truly exceptional.
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