The medical service offered by Dr. John Grace is generally satisfactory. Patients appreciate his care and compassion, with some describing him as a "Godsend" and "one of the best psychiatrists they have ever met". The staff is also often praised for being welcoming, caring, and helpful. However, some patients have experienced difficulties in getting refills on their medications, with delays and a lack of follow-through. Additionally, there are a few negative reviews from patients who felt that Dr. Grace was more interested in making money than helping them, and that the office was not organized or responsive. Despite these issues, many patients have reported positive experiences and have recommended Dr. Grace to others. Overall, the quality of care seems to be high, but the office's organization and responsiveness could be improved.Some common issues that patients have experienced include:* Difficulty getting refills on medications* Delays in scheduling appointments and getting results* A lack of communication from the office staff* Feeling like Dr. Grace is more interested in making money than helping patientsDespite these issues, many patients have reported feeling comfortable and cared for by Dr. Grace and his staff. They appreciate his compassion, expertise, and willingness to listen to their concerns. Some patients have even credited Dr. Grace with helping them to recover from mental health issues and find hope and stability in their lives.