This medical center seems to be a reliable choice for digestive issues, but some issues persist.
Many reviewers praise Dr. Southerland for his professionalism, kindness, and willingness to explain procedures in detail. His bedside manner is consistently praised as being excellent.
However, some problems arise with the office staff. Several reviewers reported difficulty in getting appointments, with some even leaving messages multiple times before receiving a call back. One reviewer was put off by a rude office manager, while another was left waiting for an hour and a half to see the doctor.
The quality of care provided by Dr. Southerland's team seems to be inconsistent. While some reviewers report receiving excellent care, others experience difficulties with scheduling and follow-up.
The pricing of the services seems to be reasonable, with some reviewers even praising the affordable costs.
In terms of innovativeness, the medical center seems to be at the forefront of digestive care, with some reviewers praising Dr. Southerland's use of cutting-edge technology and techniques.
However, it's worth noting that some reviewers reported difficulties with getting results, including one reviewer who had to wait almost two years to receive their results. Another reviewer reported issues with billing, including being charged for an additional amount without their knowledge.
Overall, this medical center seems to be a good choice for those seeking digestive care, but it's essential to be aware of the potential issues with the office staff and the quality of care provided. It's also crucial to carefully review billing and results to ensure everything is in order.