Tampa Bay
John Michael Smith CPA- Retired
45.72
45.72
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location has a unique blend of community and government services, along with a spiritual center. Unfortunately, the quality of services provided has been a major letdown for some clients. Several complaints have been raised about the high fees charged by the CPA, John Michael Smith. Clients have reported being overcharged and lacking transparency in the billing process. One client shared their unpleasant experience with taxes, citing that they were charged more than double what other CPAs had charged them in the past. The client also reported that the CPA became indignant when questioned about the charges. Moreover, staff has been accused of requesting unnecessary documents and charging clients for conversations and meetings. This lack of clarity and transparency has left many clients frustrated and feeling taken advantage of. Despite the subpar quality of services, the location has made an effort to be accessible, with a wheelchair-accessible parking lot and entrance. However, this cannot make up for the lack of trust and reliability in their services. One major issue that stands out is the lack of transparency and accountability in their billing practices. This has led to clients feeling ripped off and seeking alternative services. While the location is open during the week, it's closed on Fridays, Saturdays, and Sundays, which may not be convenient for those who need services on these days. Overall, this location falls short of expectations in terms of quality and trustworthiness, but it does offer a convenient location and accessibility features.
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