The location is wheelchair accessible, with a parking lot and entrance that are easily accessible for people with disabilities. The office is open Monday through Friday from 8am to 8pm, which provides a lot of flexibility for clients with busy schedules. It's also recommended to make an appointment, which suggests that they value their clients' time and want to ensure that they can provide the best service possible.
The reviews suggest that the staff is professional and skilled, with many clients expressing their gratitude for the services they've received. One client mentions that John has shown them ways to save on their taxes, which is a testament to the staff's expertise. The prices seem reasonable, with many clients mentioning that they were pleased with the costs.
However, one issue has been highlighted by a client who felt that they were not given the best possible service. The client felt that they were not given the opportunity to claim certain deductions and felt "bamboozled" by getting their taxes done at this location. This suggests that the staff may not always be as thorough as they could be, and that clients may need to advocate for themselves to get the best possible service.