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Mon, Feb 23, 2026

4.7

The experience at BayCare Medical Group/John C. Chan, MD was largely positive for many patients. With a high overall rating of 4.7, the quality of care provided by Dr. Chan and his staff was consistently praised, with a rating of 4.9. The pricing was also seen as fair, with a rating of 5.0. However, there was some variability in the innovativeness of the care provided, with a rating of 4.8.The vast majority of patients praised Dr. Chan's professionalism, bedside manner, and ability to explain complex medical information in a clear and concise manner. Many patients also commented on the friendliness and efficiency of the office staff, as well as the state-of-the-art facilities. The office also received high marks for its use of technology, with many patients appreciating the ease of checking in and accessing their medical records online.One patient noted that the staff was "friendly, courteous and professional" and that the facility was "top-notch." Another patient praised Dr. Chan's ability to "thoroughly explain the procedure" and his "exceptional level of professionalism, expertise and compassion."However, there were some negative comments. One patient noted that the office staff was "rude and dismissive" and that Dr. Chan was "not helpful at all." Another patient commented that they felt like they were "dismissed and left worse off than before" after a visit to the office.Despite these negative comments, the overall experience at BayCare Medical Group/John C. Chan, MD was overwhelmingly positive. The office's high ratings and glowing reviews suggest that it is a reliable and trustworthy destination for patients seeking orthopedic care.One issue that was highlighted in the feedback was the need for more empathy and understanding from Dr. Chan and his staff, particularly in cases where patients are experiencing pain and discomfort. Several patients commented that they felt like they were not taken seriously or that their concerns were not addressed adequately.It is worth noting that BayCare Medical Group/John C. Chan, MD has a strong reputation in the community, with many patients referring their friends and family to the office. The office's use of technology and its commitment to providing high-quality care are likely contributing factors to its success.Overall, BayCare Medical Group/John C. Chan, MD is a reliable and trustworthy destination for patients seeking orthopedic care. While there are some areas for improvement, the office's high ratings and glowing reviews suggest that it is a leader in the field of orthopedic medicine.