This location appears to be a reliable choice for financial services, particularly when it comes to tax preparation and accountancy. Clients praise the professionalism and quality of services provided by Joel Schmitz CPA and its staff. Lynn, the administrative assistant, is also mentioned as a key contributor to the smooth process. On the other hand, some clients express frustration with the lack of communication and follow-up, which can lead to misunderstandings and delays. A clear communication plan and a standard email reply response could greatly improve the client experience. Overall, this location is a good option for those seeking reliable and knowledgeable accountants, but may require some adjustments to their communication approach.