Tampa Bay
Joel Rivera, MD
14.75
14.75
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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The office has a solid overall rating, likely due to the excellent services provided by Dr. Rivera. However, the quality of the experience seems to be somewhat compromised by the office staff, which is incompetent and slow to respond to calls. Appointments are recommended, which might help manage the office's workload. The office has convenient amenities, such as wheelchair accessibility and restrooms. Payments are also accepted via various methods, including debit and credit cards. The working hours seem standard, with the office open from Monday to Friday. The office has a good third-party rating, indicating that it is well-regarded in the community. However, there seems to be a significant issue with the office staff, which affects the overall quality of the experience.It is worth noting that Dr. Rivera himself is an excellent doctor, as mentioned by multiple reviewers. However, his staff seems to be a major issue, as one reviewer mentioned that it takes at least 10 minutes for someone to answer the phone. Another reviewer expressed frustration with the office's inability to follow through on referrals and callbacks. This suggests that the office may need to work on improving its staff's efficiency and communication.
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