Tampa Bay
Joe Auto Repair & Rotary Performance
Mechanic
4.85
4.85
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Oil change
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This business has an overall good reputation with clients, receiving a 4.7-star rating. The location is wheelchair accessible, which is a great feature. The staff, led by Joe, are known for their professionalism and punctuality. Many clients appreciate their honest and transparent approach to repair work. However, one client had a negative experience, citing issues with communication and the quality of work. They felt misled and overcharged for services not completed. The business has since responded to this issue, defending their practices and values. While there is no clear indication of a pattern of dishonesty, this incident highlights the importance of clear communication and accountability in a service-based industry. Despite this issue, the majority of clients praise the business for its quality work, reasonable prices, and expertise in various services, including oil changes and complex engine repairs. With some improvements in addressing client concerns, this business could maintain its high rating and continue to serve its community effectively.
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